Throughout March, Discover King’s Lynn will be teaming up with Scope to deliver a series of free activities with The Local People Programme.
Starting on 13th March, the Local People Programme will be hosting a Disability Confident Customer Service training course for business managers: The workshop aims to build managers’ Disability Confidence and how to ensure a best practice approach to serving customers with both visible and non-visible disabilities. It also gives an insight into the role of attitudes and how they might affect staff when dealing with disabled people.
This will be followed on 14th March with a session for people working in customer facing roles which aims to build current knowledge and experience and provides customer facing staff with the confidence, techniques, tools, skills and increased awareness to ensure a best practice approach when serving disabled customers including those with non-visible disabilities
Julia Ajayi, Scope’s Local People Programme Manager commented “It is fantastic to see such commitment from the retailers in King’s Lynn to raising awareness about disability. Scope exists to make this country a place where disabled people have the same opportunities as everyone else and this kind of action is an important step towards this with the potential to make a real difference to the lives of disabled people and their families.”
Later in the month, on 17th March there will be a Sensory art and craft day in Vancouver Quarter
Chloe Yianni, Scope’s Coordinator for the Local People Programme in West Norfolk said: “It is amazing to see the hard work of local disabled people to raise awareness of disability being reflected in the actions of King’s Lynn businesses. This is an exciting time for the Local People Programme and for everyone in King’s Lynn.”
The final activity in the month will see some stores across the town open later to offer a quieter shopping experience on 21st March.
Tom Harwood, Marks and Spencer Store Manager and Board Member of Discover King’s Lynn said “We are aware that busy stores are not an enjoyable experience for everyone so with that in mind we wanted to create an evening where people can come along and enjoy a quieter shopping session. Marks and Spencer and glad to be a part of this and we would welcome other stores to join us in staying open for the evening”
If you are a levy payer and would like to book your free spaces in these workshops, please click here
Scope exists to make this country a place where disabled people have the same opportunities as everyone else. They provide support, information and advice to more than a quarter of a million disabled people and their families every year. Scope raises awareness of the issues that matter and with support, they will keep driving change across society until disabled people have the same opportunities as everyone else.
Read more at scope.org.uk
About the Local People Programme
Scope’s Local People Programme operates in West Norfolk in the areas of Downham Market and King’s Lynn. The project invites disabled individuals aged 12 – 65 to be involved. Also, parent/carers for disabled people of all ages.