BID Levy Payers
Discover King’s Lynn is funded by a levy on business premises within a defined area of King’s Lynn Town Centre, the levy is paid by the occupier of that building, or if the building is vacant and without a tenant, the bill is paid by the property owner. You can read our financial rules in our current business plan here. You can see a map of the BID area and a list of streets included in the current business plan. BID bills are issued by the Borough Council, on behalf of Discover King’s Lynn.
Our role is to work with and for businesses to create a vibrant and thriving Town Centre. This includes marketing campaigns, regular events and a variety of business support activities such as free or subsidised training, business meet ups, advice and signposting.
This is your Business Improvement District (BID), please get in touch so that we know how best to support you and your business. You can read our 2022-2027 Business Plan here.
We hold an annual meeting to highlight our main achievements over the previous year and present a financial overview. You can read the report for 2025/26 here. We also send out an annual report at the start of each billing year. Read the Annual Update for 2026/27 here.
What We Do for You!
Marketing
Promoting the town to visitors, shoppers and businesses is a big part of what we do. We especially want to promote good news stories, events, promotions, news and activities that you are involved with.
Do get in touch to share your news so that we can promote it via our social media channels, App, blog or direct mailing to customers. Give us a follow to stay in touch!
We launched an App for King’s Lynn at the end of March 2025. In fact, it’s more than an App, our digital town hub connects you with residents and visitors. It features a mobile app, monthly newsletters, real-time notifications, community-published content and automated feeds.
The platform helps businesses reach potential customers efficiently using rich local data and modern technology. Acting as a “one stop shop” for King’s Lynn, keeping locals and visitors in the loop with what’s happening in Town. BID businesses can use the app free of charge to upload their events, offers and news, promoting their business to an engaged, local audience.
To get your business log in for the Discover King’s Lynn App, and to send us material for social media click here.
Street Rangers, Shopwatch, Pubwatch & Radios
Our Street Ranger service is here to support businesses and the public. On hand 5 days a week, the Rangers provide a visible presence in the Town Centre. They will respond to 1st aid incidents, and assist the public with directions, lost property and much more. From a business point of view, the Street Rangers work with you, the Police and the Council to prevent crime, as well as report and process crimes that have been committed.
The Rangers oversee a secure, online data sharing system called DISC. DISC is used to support the shopwatch and Pubwatch schemes, which encourage information sharing and better reporting of crimes. These systems are backed up by a radiolink scheme which is connected to the Council’s CCTV service. BID businesses can apply to join either or both of the Shopwatch and Pubwatch schemes free of charge. A BID business can also apply to have a radio, free from a hire charge but subject to a small annual service charge which is payable to the Borough Council.
For more information about DISC, Shopwatch, Pubwatch or to request a radio, click here.
Training & Seminars
We provide regular training courses for BID Levy Payers, either free of charge or for a heavily discounted fee. Previous courses include Emergency First Aid at Work, Fire Marshal and Fire Safety, Mental Health Awareness, and a variety of seminars on digital marketing topics.
If you’d like to attend any of the mentioned courses, or you have another course in mind that you’d like us to run, get in touch!
A Voice for Business
Speaking up for the Town Centre and for our businesses is an important part of our work and can take a variety of forms, from signposting to advice and support, to raising issues on behalf of a business with other agencies such as the Borough Council or Highways.
Stay in Touch
There are many ways we keep in touch with our businesses; regular email newsletters, whatsapp groups, monthly meet ups and LinkedIn. If you’d like to be added to our mailing list and / or WhatsApp groups please get in touch.